Shipping
Shipping Exception Notice
Our warehouse is currently closed for the Thanksgiving holiday. Orders placed now will ship early next week, typically by Tuesday. Once your order is submitted it is placed directly into our shipping queue and cannot be changed or canceled. Wishing you a warm and happy Thanksgiving!
Off Holiday Shipping: We ship orders Monday through Friday from our Texas warehouse. Orders placed by 1:00 p.m. Central Time usually ship the same day. Orders placed after that time, or on weekends and holidays, will ship the next business day we’re open.
See our Shipping Information Page for more information.
Warranty
Please test your lights when you receive them! Everyone is happier when we resolve issues quickly.
Our warranty for all our products is 90 days of normal, seasonal use. If a product is defective or fails during the 90 days following receipt of your order, please contact us right away by replying to your order confirmation email. Please include photos of the issue and a photo of your product item number, if applicable. We will work with you to troubleshoot the problem, and if the issue is not easily and quickly resolved, we will correct the situation.
See our Warranty Policy Page for more information.
Returns
Like-new, uninstalled products may be returned for a credit to the form of payment used during checkout. Please reach out to us to request return instructions. Reply to your order confirmation email us via our contact page.
Orders must be returned within 30 days of requesting return instructions. After receipt of the return, the amount of the purchase price should be credited within 7 business days.
Return and original shipping charges are not refunded.
See our complete Returns Policy.
