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Shipping Policy

We are currently shipping Monday - Thursday with most orders placed before 1:00 CST shipping the same or next business day.

Orders cannot be canceled or changed once they are placed. 

Delivery Timeframe Notices Regarding Air Orders

Orders placed via ground service should arrive in 1-5 business days depending on your zip code. This estimate does not include weekends, Saturdays, or major Holidays.  

2-Day air orders shipped on Thursday do not arrive Saturday but should arrive the following Monday. Next-Day orders shipped on Friday do not arrive Saturday but should arrive the following Monday. No orders are delivered on the weekend and the weekend does not count as days in transit.

Due to these unprecedented times, UPS and FedEx do not guarantee any method of shipping, including Air Service.

To ensure prompt shipping verify that your order is correct. Please do the following checks:

1. Confirm bulb bases and cord sockets match. 
2. Confirm 18 AWG wire SPT rating matches the SPT rating of plugs.
3. For bulk C7/C9 bulbs and cords orders, don't forget gilbert plugs, if required.
4. Double-check the wire color on all strings lights.