Privacy Policy

Latest update: December 31, 2020

This is the website of Christmas Light Source.

Owner and Data Controller
Christmas Light Source
4313 Elmwood Drive
Benbrook, TX 76116

We can be reached via e-mail at customerservice@christmas-light-source.com, via our contact page or by telephone at 817-926-4877

Types of Data collected

Among the types of Personal Data that christmas-light-source.com collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, phone number, and email address.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using christmas-light-source.com.
Unless specified otherwise, all Data requested by christmas-light-source.com is mandatory and failure to provide this Data may make it impossible for christmas-light-source.com to provide its services. In cases where christmas-light-source.com specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by christmas-light-source.com or by the owners of third-party services used by christmas-light-source.com serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of christmas-light-source.com (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing


The Owner may process Personal Data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes related to purchasing Christmas lights and associated products. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;processing is necessary for compliance with a legal obligation to which the Owner is subject;processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place


The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Retention time


Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:


Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Services, as well as for the following purposes: Analytics, Handling payments, Contacting the User, Content commenting, Content performance and features testing (A/B testing), Displaying content from external platforms, Infrastructure monitoring, Interaction with external social networks and platforms, Managing contacts and sending messages, Platform services and hosting, RSS feed management and Tag Management.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of christmas-light-source.com, to prepare reports on its activities, and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy – Opt Out.

Analytics collected directly (christmas-light-source.com)
christmas-light-source.com uses an internal analytics system that does not involve third parties.

Contacting the User
Contact form 
By filling in the contact form with their Data, the User authorizes christmas-light-source.com to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

Personal Data collected: email address, first name, last name, order number, and phone number.

Mailing list or newsletter 
By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning christmas-light-source.com. Customer email addresses are not automatically added to a newsletter. Only through voluntary subscription can an email address be added to the Christmas Light Source newsletter. Every newsletter will include an unsubscribe link at the bottom of the newsletter.

Personal Data collected: email address, first name, last name and phone number.

Phone contact
Provided phone numbers are only used to contact customer in the event of a problem or question regarding their order and is provided to shipping companies to allow them to contact the customer with delivery questions or updates. Phone numbers may also be used to fulfill customer-initiated customer support requests. 
Personal Data collected: phone number.

Content commenting
Content commenting services allow Users to make and publish their comments on the contents of christmas-light-source.com.
Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.

If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.
Comment system managed directly (christmas-light-source.com).
Personal Data collected: email address, first name and last name.

Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of christmas-light-source.com.

Google Website Optimizer (Google Inc.)
Google Website Optimizer is an A/B testing service provided by Google Inc.
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of christmas-light-source.com and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Instagram widget (Instagram, Inc.)
Instagram is an image visualization service provided by Instagram, Inc. that allows christmas-light-source.com to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Vimeo video (Vimeo, LLC)
Vimeo is a video content visualization service provided by Vimeo, LLC that allows christmas-light-source.com to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.Place of processing: US – Privacy Policy.

YouTube video widget (Google Inc.)
YouTube is a video content visualization service provided by Google Inc. that allows christmas-light-source.com to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Handling payments
Payment processing services enable christmas-light-source.com to process payments by credit card, bank transfer or other means. To ensure greater security, christmas-light-source.com shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

Infrastructure monitoring
This type of service allows christmas-light-source.com to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

AddThis (Addthis Inc.)
AddThis is a service provided by Clearspring Technologies Inc., which displays a widget that allows interaction with social networks and external platforms as well as sharing the contents of christmas-light-source.com.

Depending on the configuration, this service can display widgets belonging to third parties such as the managers of social networks where interactions are shared. In this case, also the third parties that provide the widget will be informed of interactions and Usage Data on the pages where this service is installed.

Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Pinterest “Pin it” button and social widgets (Pinterest)

The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

YouTube button and social widgets (Google Inc.)
The YouTube button and social widgets are services allowing interaction with the YouTube social network provided by Google Inc.
Personal Data collected: Usage Data.
Place of processing: US – Privacy Policy.

Managing contacts and sending messages
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.


MailChimp (The Rocket Science Group, LLC.)
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address.
Place of processing: US – Privacy Policy.
Platform services and hosting
These services have the purpose of hosting and running key components of christmas-light-source.com, therefore allowing the provision of christmas-light-source.com from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

WordPress.com (Automattic Inc.)
WordPress.com is a platform provided by Automattic Inc. that allows the Owner to build, run and host christmas-light-source.com.
Personal Data collected: various types of Data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.

RSS feed management
This type of service allows christmas-light-source.com to manage RSS feeds and the distribution of their content. Depending on the characteristics of the service used, these services may be used to insert ads within the content and to gather statistics data from them.

Tag Management
This type of service helps the Owner to manage the tags or scripts needed on christmas-light-source.com in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.
Place of processing: US – Privacy Policy.

Further information about Personal Data

Selling goods and services online
The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by christmas-light-source.com depends on the payment system used. Payment information is stored in its entirety only with merchant services provider and is not directly accessible by Christmas Light Source. 

Reviews and Review Photos

By placing a review or submitting a photo via email, customers agree that photos, reviews, and review photos will be displayed on the Christmas Light Source website. The customer agrees that photos may be used in marketing and promotional applications including posting in the Christmas Light Source blog and on social media. 

(Thank you for sharing so many inspirational photos, y'all.) 

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner. Customer order data related to proper tax reporting will not be removed but name and addressing information can be removed at the customer's request via the contact page
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of, or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner,

Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action


The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of christmas-light-source.com or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, christmas-light-source.com may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, christmas-light-source.com and any third-party services may collect files that record interaction with christmas-light-source.com (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled


Christmas Light Source does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within christmas-light-source.com and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through christmas-light-source.com (or third-party services employed in christmas-light-source.com), which can include: the IP addresses or domain names of the computers utilized by the Users who use christmas-light-source.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using christmas-light-source.com who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)


The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)


The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of christmas-light-source.com. The Data Controller, unless otherwise specified, is the Owner of christmas-light-source.com.  (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by christmas-light-source.com as described in the relative terms (if available) and on this site/application.

Cookies

Small piece of data stored in the User's device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to Christmas Light Source, if not stated otherwise within this document.

 

 

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Shipping Policy

We are currently shipping Monday through Friday with most orders placed before 2 pm CST shipped the same day. Other orders should ship the next business day.  

We aim to ship your order as soon as possible, this means we cannot cancel or modify your order once completed. If you have ordered incorrectly, you can return any uninstalled items that have been shipped to you. See our Shipping, Warranty, and Returns page for more information.

To Prevent Delays

Please double-check the address. Include a correct phone number to be used only if there is an issue with the order.  We do not ship to PO Boxes. Orders with PO Box addressing will be delayed while the customer is contacted and the address is corrected.

To prevent delays: Confirm the wire color of all items. Confirm that bulbs and cords match (for example, C7 with C7, C9 with C9, E12 bulb with E12 cord). Confirm SPT rating of cords and plugs match.

Delivery Timeframe Notices Regarding Air Orders (Excluding Holidays)

Orders placed via ground service should arrive in 1-5 business days depending on your zip code. This estimate does not include weekends or major Holidays.  

2-Day air orders shipped on Thursday do not arrive Saturday but should arrive the following Monday. Next-Day orders shipped on Friday do not arrive Saturday but should arrive the following Monday. No orders are delivered on the weekend and the weekend does not count as days in transit.

Due to these unprecedented times and high shipping volumes, UPS and FedEx do not guarantee the day and time of any method of shipping, including 2-Day and Next Day Air Service.

To ensure prompt shipping verify that your order is correct. Please do the following checks:

1. Confirm bulb bases and cord sockets match. 
2. Confirm 18 AWG wire SPT rating matches the SPT rating of plugs.
3. For bulk C7/C9 bulbs and cords orders, don't forget gilbert plugs, if required.
4. Double-check the wire color on all strings lights.