Warranty

Warranty. We warranty all our products for 90 days of normal, seasonal use. If a product is defective or fails during the 90 days following receipt of your order, please contact us right away.
Disclaimer Christmas Light Source assumes no responsibility in any event for payment or incidental or consequential damages, including, without limitation, costs relating to removal, installation, or reinstallation of the products, or damages for personal injury or property. These products may present a possible shock or fire hazard if not installed properly. This warranty is voided for products not installed according to current local codes and/or the National Electric Code.
Please also see our Legal Disclaimer for common sense guidelines.

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Shipping Policy

We are currently shipping Monday - Friday with most orders placed before 1:00 CST shipping the same or next business day.

Orders cannot be canceled or changed once they are placed. 

Delivery Timeframe Notices Regarding Air Orders

Orders placed via ground service should arrive in 1-5 business days depending on your zip code. This estimate does not include weekends, Saturdays, or major Holidays.  

2-Day air orders shipped on Thursday do not arrive Saturday but should arrive the following Monday. Next-Day orders shipped on Friday do not arrive Saturday but should arrive the following Monday. No orders are delivered on the weekend and the weekend does not count as days in transit.

Due to these unprecedented times, UPS and FedEx do not guarantee any method of shipping, including Air Service.

To ensure prompt shipping verify that your order is correct. Please do the following checks:

1. Confirm bulb bases and cord sockets match. 
2. Confirm 18 AWG wire SPT rating matches the SPT rating of plugs.
3. For bulk C7/C9 bulbs and cords orders, don't forget gilbert plugs, if required.
4. Double-check the wire color on all strings lights.