Please test your lights when you receive them! Everyone is happier when we resolve issues quickly.
Warranty. Our warranty for all our products is 90 days of normal, seasonal use. If a product is defective or fails during the 90 days following receipt of your order, please contact us right away. We will work with you to troubleshoot the problem, and if the issue is not easily and quickly resolved, we will ll correct the situation.
Returns. You can return eligible products when you contact us within 14 days of receiving an order to let us know you are returning items from your order. We will provide you with addressing instructions. Customer is responsible for return shipping.
Eligible products have not been installed and are in their original packaging in like-new condition. If returned products are received within 45 days of receiving your order, there is no restocking fee. After 45 days, a 15% restocking fee will be deducted from your merchandise credit. No returns accepted after 60 days.
Upon receipt of your return, your account will be credited for the cost of the products. Shipping charges are not credited.
See our complete Shipping, Warranty, and Returns Policy for return instructions and additional information.
For CA Residents: Prop 65 Notice for all products manufactured with insulated wiring.