TechQuestions RSS

Can I shorten a string of Christmas Lights?

Short answer No. Slightly longer short answer Standard string lights cannot be shortened safely and effectively. Hey, I think you are saying "No" but can't the wires be cut and re-soldered?   So, yes you could cut and solder your...

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How many Christmas lights can I run together?

Most people are asking this question before purchasing Mini Lights or LED Christmas Light Strings. So this answer will relate only to those products like Mini Lights or LED String lights. The answer depends on the set of lights you are considering and...

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What is SPT-1 vs. SPT-2?

So, what is the difference between SPT-1 and SPT-2? When shopping for Christmas light strings specifications you might have noticed are the SPT-1 and SPT-2 specifications.  You'll especially see these terms when shopping for C7 and C9 Christmas bulbs and cords. This spec...

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Christmas Tree

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Shipping Policy

We are currently shipping Monday - Friday with most orders shipping the same or next business/shipping day. 

Once an order is placed it is put immediately into a shipping queue, this means we cannot cancel or modify your order once completed. If you have ordered incorrectly, you can return any uninstalled items that have been shipped to you. See our Shipping, Warranty, and Returns page for more information.

To Prevent Delays

Please double-check the address. Include a correct phone number to be used only if there is an issue with the order.  We do not ship to PO Boxes. Orders with PO Box addressing will be delayed while the customer is contacted and the address is corrected.

To prevent delays: Confirm the wire color of all items. Confirm that bulbs and cords match (for example, C7 with C7, C9 with C9, E12 bulb with E12 cord). Confirm SPT rating of cords and plugs match.

Delivery Timeframe Notices Regarding Air Orders (Excluding Holidays)

Orders placed via ground service should arrive in 1-5 business days depending on your zip code. This estimate does not include weekends or major Holidays.  

2-Day air orders shipped on Thursday do not arrive Saturday but should arrive the following Monday. Next-Day orders shipped on Friday do not arrive Saturday but should arrive the following Monday. No orders are delivered on the weekend and the weekend does not count as days in transit.

Due to these unprecedented times and high shipping volumes, UPS and FedEx do not guarantee the day and time of any method of shipping, including 2-Day and Next Day Air Service.

To ensure prompt shipping verify that your order is correct. Please do the following checks:

1. Confirm bulb bases and cord sockets match. 
2. Confirm 18 AWG wire SPT rating matches the SPT rating of plugs.
3. For bulk C7/C9 bulbs and cords orders, don't forget gilbert plugs, if required.
4. Double-check the wire color on all strings lights.