Great Custormer Suport
When I got the order everything looked great until I got to the Purples, I told my self they sent the soft purple not the BOLD Premium ones.
Plugged them in as they where sent in the bunch, and held them up to what I had.
I got on the phone and gave them a call and left them a message, to my surprise later that night around 7-8pm I was called about my problem and offered a refund if needed, we talked about how hard it is to COLOR match, they even checked the inventory for a different batch lot (all the same).
Before I sent them back I took a strand and put it on my tree---2 very different colors of purple and waited until night,from the street looked OK
Reviewed by: Jack Eitzel from Denver.